Support

We're here to help

Have a question, a bug, or an idea for SpellyBee? We'd love to hear from you.

Frequently asked questions

Do I need an account?

No. SpellyBee works right away — no sign‑up, no login. Just open the app and start learning.

Does progress save across devices?

Yes, automatically, if iCloud is turned on. Your child's progress syncs privately through your own iCloud account, so it follows them from iPhone to iPad. No extra setup needed.

Does it work offline?

Yes. SpellyBee is built to work fully offline — great for the car, planes, or anywhere without Wi‑Fi.

The microphone / "spell out loud" isn't working

SpellyBee needs microphone and speech‑recognition permission for the spelling exercises. Go to Settings → SpellyBee and turn on Microphone and Speech Recognition.

How do subscriptions work?

SpellyBee is free to start. Premium unlocks all word lists, custom lists, the collection, and iCloud extras. It's an auto‑renewing subscription billed through your Apple ID. You can manage or cancel any time in Settings → [your name] → Subscriptions.

How do I restore a purchase?

Open SpellyBee → Settings → Restore purchases, signed in with the same Apple ID you used to subscribe.

Is SpellyBee safe for kids?

Yes. No ads, no third‑party tracking, and we don't collect personal data. See our Privacy Policy for details.